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Free Next Working Day Delivery

On orders over £50. UK mainland Only. Orders must be placed before 4:30pm, Monday to Thursday to qualify.

Delivery Rates
Same Day Despatch before 4:30pm

All orders placed before 4:30pm, Monday-Friday, will be despatched the same day. Orders after this time will be despatched the next working day.

Delivery Rates
Free 90 Day UK Returns

you have 90 days from the purchase date to return the item(s) back to us for a refund.

Returns

UK Delivery

NEXT WORKING DAY DELIVERY

Our next working day UK mainland delivery service is FREE on orders over £50 and £4.95 for orders under £50. Orders must be placed before 4:30pm, Monday to Thursday to qualify.

Orders placed on Friday will be delivered on Monday. Any orders placed on Saturday and Sunday will be delivered on Monday or Tuesday.

A signature will be required at the time of delivery.

This delivery option does not include weekend delivery.

STANDARD DELIVERY

Available for orders under £30 at a cost of £3.50 Delivery times may take up to 7 working days and will be delivered by Royal Mail. Orders need to be placed before 4pm for same day dispatch Monday-Friday.

A signature will be required at the time of delivery. PLEASE NOTE: This is not a tracked service.

TRACKED 48

Available to selected postcodes at a charge of £4.95. All items will be sent with Royal Mail on a tracked 48 service to the following postcodes: AB30-38, AB40-56, AB63, BT, DD8-10, FK8, FK15-21, HS1-9, IM1-9, IV1-56, IV63, JE, KA27-28, KW1-17, PA20-60, PA62-78, PA80, PH5-50, PO30,TD15, TR21-25, ZE1-3.

Delivery times vary and usually take 2-5 working days.

SAME DAY DESPATCH

We endeavour to process and despatch all orders on the same working day when placed between Monday-Friday before 4:30pm, however, due to the high volume of orders this is not always possible.

COURIERS

Our chosen couriers are DPD and Royal Mail. A signature is required when your order is delivered (unless you have selected standard delivery.) DPD do allow for parcels to be left in a safe place at the customer’s request, this can be done via their app, on their website or by placing a note on your door. If you have the DPD app, all delivery instruction(s) will always take priority, unless otherwise stated or changed by yourself.

PLEASE NOTE: Any safe place requests are your responsibility, and we are not liable for any loss or damage.

 



 
 
DELAYS

During busier times and exceptional weather conditions deliveries may be delayed. We will always try to keep you informed of all possible delays, although this is not always possible. We cannot be held accountable or responsible for any delays to your order that has been caused solely by a third party.

All delivery times are an estimate only.

FOREST GARDEN DELIVERY

Any Forest Garden products which are ordered from us on our website will come direct from the supplier. Unfortunately these products do not qualify for next working day delivery or weekend delivery.

Forest Gardens will be in contact with you to arrange a specific delivery date when you are home/available to accept the delivery. All delivery timescales vary for Forest Garden products, the estimated delivery timescale can be found on the products description.

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